Web Update FAQs

The first step is to through ServiceNow. That notifies the entire web team and gives them the documentation they need in order to get started.

Explain that in your request and someone from the team will reach out to you to help you gather the necessary resources.

The , which is run by the Office of Communications, holds a large number of photos that are available for you to pick from. You can share the link to a specific photo in your request so the web team can download the appropriate size. Photos from other places can be used on the site, but they must be copyright-free.

Yes, after logging in, select the related request underneath "My Open Requests." You can also click the link to view the request in the automated email that you received when you submitted the request. Please be sure to tag the team member using the @ symbol to ensure proper notification.

Submit a request through . For quick changes, indicate them directly in the request form. For more substantial changes, please detail them in a Word document. Follow this video for a step-by-step explanation.

Please start the process by planning your page's navigation and content; this can be done by researching areas on the 51ºÚÁÏ website or other universities. Once you have a good idea of what your site should look like and communicate, submit a request through . Follow this video for a step-by-step explanation.

Changes should only be requested by your department's web coordinator and approved by your department's chair or director. NOTE: new website requests must first be approved by the Office of Planning and Institutional Effectiveness.

Depending on the nature/lengthiness of your changes, and the completeness of your request form, your request can be fulfilled within 3 business days.

The timeframe of a new website largely depends on its complexity, timeliness of delivered content and the number/frequency of revisions. This process can take several weeks.