51ºÚÁÏnet Wi-Fi and FAQs

We are thrilled to announce the new 51ºÚÁÏnet Wi-Fi that revolutionizes the University’s Wi-Fi digital experience.   

The new 51ºÚÁÏnet Wi-Fi delivers exceptional connectivity, speed, and reliability for your online experience. From coursework to research or leisurely browsing, the improved network provides Wi-Fi 6E seamless connectivity throughout the campus, both indoors and outdoors.   

Say goodbye to dead spots and buffering delays; the new 51ºÚÁÏnet Wi-Fi ensures a smooth and uninterrupted connection, enabling you to maximize your time at 51ºÚÁÏ. 

51ºÚÁÏnet-Wi-Fi (only for 51ºÚÁÏ students, faculty and staff):

  • Select 51ºÚÁÏnet-WiFi from your device Wi-Fi Settings.
  • Enter your 51ºÚÁÏ domain username and password when prompted to proceed.
  • Note: Gaming consoles/TVs/streaming devices will NOT work on 51ºÚÁÏnet-Wi-Fi.

51ºÚÁÏ-FAC-Staff (only for Faculty, Staff, and Administrators with 51ºÚÁÏ issued devices):

  • Select 51ºÚÁÏ-FAC-Staff from your device Wi-Fi Settings Enter your 51ºÚÁÏ domain username and password when prompted to proceed.
  • Note: Personal devices laptops/tablets/cell phones/gaming consoles/TVs/streaming devices will NOT work on 51ºÚÁÏ-FAC-Staff.

51ºÚÁÏ-Guest (for non-51ºÚÁÏ users, non-students, and 51ºÚÁÏ faculty, staff and administrators):

  • Provides limited internet access).
  • Select 51ºÚÁÏ-Guest from your device Wi-Fi Settings.
  • The device will prompt you to acknowledge the users terms and conditions once you select 51ºÚÁÏ-Guest, or your default browser opens automatically with the users terms and conditions page.
  • Be sure to accept the users terms and conditions to proceed.
  • Note: Gaming consoles/TVs/streaming devices or apps will work NOT on 51ºÚÁÏ-Guest.

51ºÚÁÏ-IOT (for gaming consoles/TVs/streaming/IOT devices:

  • This connection is specifically for residence halls and cafeterias.
  • Select 51ºÚÁÏ-IOT from your device WiFi Settings.
  • Enter the 51ºÚÁÏ provided passcode when prompted to proceed.

First, check the following:
  • Your username and password are correct.
  • Your account is not locked out due to too many incorrect password entries.
  • Your account is not expired.
Next, forget "51ºÚÁÏ-Student" from your Wi-Fi Settings, reboot your device and try connecting again. If you're still having issues, contact the Student Help Desk Monday through Friday from 8:30 a.m. to 5 p.m. at 804-524-2000 or 804-524-5210 or 51ºÚÁÏstudentHD@vsu.edu.

  • Go to your devices' Wi-Fi settings.
  • Select the network based on your status and purpose (ie. guests must use 51ºÚÁÏ Guest, and gaming consoles/TVs can only connect in residence halls and must use 51ºÚÁÏ IOT).

  • Call Help Desk at 804-524-5210.
  • Or, submit a ServiceNow Help Desk ticket.
  • Enter the following information
    • Your contact information.
    • Your location (Building name and room number).
    • Type of device.
    • Detailed issue explanation.
    • Error you are getting on your device.

Tech Services Resources

Tech Services

Information Technology Services About IT Technology Services Professional Development Office 365 Gartner Campus Access Clear your Cache 51ºÚÁÏnet Wi-Fi

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FAQs

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IT Accomplishments

We strive to make significant progress in advancing technology at the University and fulfilling our mission.

Student Help Desk

8:00am - 5:00pm
Monday thru Friday

Contact Us
51ºÚÁÏStudentHD@vsu.edu
804-524-2000

Faculty/Staff Help Desk

Hours
7:00 a.m. - 7:00 p.m. (In Session)
8:00 am - 5:00 pm (Summer)
Monday thru Friday

Contact Us:
Johnston Memorial Library
804-524-5210

Information Security

Contact Us:
Information Security Office
51ºÚÁÏ
Technology Services
PO Box 9090
Petersburg, VA 23806
secureit@vsu.edu
804-524-3186